Dispute resolution framework published — full details

The AI Verified registry has published its formal dispute resolution framework. This document establishes the rules and processes for handling disputes about passport accuracy and integrity. **Why a formal framework matters:** A registry without a dispute mechanism is just a list. The dispute mechanism is what gives the verification its integrity. The formal framework makes the process transparent, consistent, and auditable. **Key elements of the framework:** **1. Dispute types** - Type A: Factual inaccuracy (incorrect information in a passport) - Type B: Impersonation (a passport falsely claiming to be a specific business) - Type C: Expired information (a passport that was accurate but is now outdated) **2. Evidence standards** Each dispute type has defined evidence requirements. Type B disputes (impersonation) require official identity documents. Type A disputes require documentary evidence of the correct information. **3. Decision timeline** - Type A: 14 business days - Type B: 7 business days (expedited) - Type C: 30 business days **4. Appeals process** All decisions can be appealed within 14 days. Appeals are reviewed by a different team member than the original decision. **5. Transparency** Aggregate dispute statistics are published quarterly. Individual dispute outcomes are not published (privacy), but the framework and statistics are public. **The framework document:** The full framework is available at aiverified.io/dispute-resolution-framework/ **Filing a dispute:** Disputes can be filed from any passport page using the "Report an Issue" link.