How does the dispute resolution process work?

The AI Verified dispute resolution process handles two types of disputes: **Type A: Incorrect information** If a third party believes a passport contains incorrect information (wrong business name, fraudulent registration number, etc.), they can file a Type A dispute. Process: 1. Dispute filed with evidence 2. Passport holder notified and given 7 days to respond 3. Registry team reviews evidence from both parties 4. Decision issued within 14 days 5. If upheld: passport corrected or revoked 6. If dismissed: passport status unchanged **Type B: Impersonation** If a business believes another passport is impersonating them (using their name, domain, or registration number), they can file a Type B dispute. Process: 1. Dispute filed with proof of identity 2. Disputed passport suspended pending review 3. Registry team verifies both parties' claims 4. Decision issued within 7 days (expedited due to active harm potential) 5. If upheld: disputed passport revoked 6. If dismissed: suspension lifted **Filing a dispute:** Disputes can be filed from any passport page using the "Report an Issue" link. There is no cost to file a dispute. **The accountability framework:** The dispute process is what makes the registry trustworthy. A registry without a dispute mechanism is just a list. The dispute mechanism is what gives the verification its integrity.