Feedback: the verification process could be clearer for non-technical users

Constructive feedback after helping 8 non-technical clients through the verification process: **What's confusing:** 1. **DNS TXT record instructions** — The instructions say "add a TXT record" but don't explain where to find DNS settings. Non-technical users don't know what a DNS record is or where to find it. A step-by-step guide with screenshots for the top 5 DNS providers (Cloudflare, GoDaddy, Namecheap, cPanel, Wix) would help significantly. 2. **The difference between domain verification and company registration verification** — Several clients thought completing domain verification meant they were "fully verified". The distinction between Silver (domain) and Gold (company registration) needs to be clearer. 3. **The badge embed code** — "Add this to your website" is too vague. Most non-technical users don't know where to add code to their website. Platform-specific instructions (WordPress, Squarespace, Wix, Shopify) would reduce support requests. 4. **The forensic hash** — The term "forensic hash" is confusing to non-technical users. "Verification code" or "unique identifier" might be clearer without losing accuracy. **What's working well:** - The registration form itself is clear and well-structured - The dashboard status indicators are intuitive - The email notifications are timely and helpful